Scroll, Skip, Repeat: How Streaming Algorithms Stole the Joy of Finding a Great Film
Photo: Xie Shichen, CC0, via Wikimedia Commons
There's a particular kind of exhaustion that doesn't get talked about enough. It's not the tired-from-work kind, or the doom-scrolling-your-phone kind. It's the specific, quietly demoralizing experience of sitting down to watch a movie — genuinely wanting to watch something meaningful — and spending the better part of an hour bouncing between Netflix, Hulu, Max, and Apple TV+ before settling on a rerun of The Office you've already seen four times.
We've been sold the dream of infinite choice. What we got instead was infinite paralysis.
The Algorithm Doesn't Know You Like You Think It Does
Here's the fundamental problem with how streaming platforms recommend content: they're not actually trying to help you find something great. They're trying to keep you on the platform. Those are not the same goal.
Recommendation engines are built on behavioral data — what you clicked, how long you watched, whether you finished something. But none of that tells a system anything meaningful about your relationship with cinema. It doesn't know that you cried at the ending of Manchester by the Sea not because you're a fan of Casey Affleck, but because the film cracked something open in you about grief that you hadn't expected. It doesn't know that you watched Parasite twice in one weekend because it genuinely changed how you think about class and space and storytelling.
What the algorithm knows is that you watched both films to completion and that other users with similar watch histories also clicked on The Lighthouse. So now your homepage looks like a very confident guess from someone who doesn't actually know you.
Film critic and longtime cinephile Dana Prescott, who runs a popular Letterboxd account and contributes to several indie film journals, puts it plainly: "The algorithm is optimizing for retention, not revelation. And those are fundamentally different things. A great film recommendation should occasionally make you uncomfortable, should push you somewhere you didn't know you wanted to go. An algorithm designed to keep you engaged is never going to do that."
What Curation Actually Means
Before streaming flattened the landscape, film discovery happened through layers of human curation. Your local video store clerk — yes, really — was often a passionate cinephile who'd steer you toward something you never would've found on your own. Film critics at newspapers and alt-weeklies weren't just reviewing movies; they were building a cultural conversation that helped audiences understand what was worth their time and why. Film festivals like Sundance and SXSW existed (and still exist) as concentrated exercises in intentional discovery.
Curation, at its best, is an act of trust between someone who knows a lot and someone who wants to know more. It's a relationship. An algorithm is not capable of relationships — it's capable of pattern matching.
Streaming platforms have made some gestures toward human curation. The Criterion Channel, widely regarded as the gold standard in this space, organizes its catalog around themed collections, filmmaker retrospectives, and editorial context that actually teaches you something about cinema history. You don't just watch a Bergman film on Criterion — you understand why you're watching it, what it connects to, what it means in a larger conversation about the art form.
That experience is increasingly rare. Most major platforms buried their human-curated editorial content years ago in favor of algorithmic rows with titles like "Because You Watched" and "Top 10 in the US Today."
The "Top 10" Problem
Speaking of that Top 10 list — it might be the single most culturally flattening feature in the history of entertainment. By surfacing whatever is currently most-watched in your country, platforms create a self-reinforcing cycle where popular content becomes more popular simply because it's visible, while genuinely distinctive work gets buried.
This isn't a neutral function. It's a feedback loop that rewards familiarity and punishes ambition.
A UX researcher who has worked on recommendation systems for two major streaming platforms (and asked not to be named because they still work in the industry) confirmed what many critics have long suspected: "Engagement metrics and artistic quality have almost no correlation in how content gets surfaced. A mid-budget drama with a 94% on Rotten Tomatoes might get far less algorithmic real estate than a mediocre thriller that happens to generate a lot of 'did you finish?' moments because the cliffhangers are effective."
The Case for Watching Intentionally
So what do we do about it? A growing community of film enthusiasts — many of them younger viewers who grew up entirely in the streaming era — are pushing back against algorithmic passivity by returning to intentional viewing practices.
Letterboxd, the social film diary platform, has become something of a refuge for people who want their film consumption to mean something. Users create watchlists, follow critics and friends whose taste they trust, and engage in genuine conversation about what they've seen. It's imperfect, and it has its own popularity biases, but it's fundamentally human in a way that a Netflix homepage is not.
Others are turning to film clubs, both in-person and online, where someone — a person, with opinions and a point of view — picks the movie and everyone watches it together. The choice is made for you, and somehow that's a relief.
There's also a renewed appreciation for the physical theater experience as a corrective. When you buy a ticket to something playing at your local arthouse cinema, someone programmed that screening intentionally. They thought about why this film, why now, why for this audience. That's curation. And it turns out a lot of us are hungry for it.
What We Lose When We Stop Choosing Meaningfully
The stakes here aren't just personal — they're cultural. Cinema has always functioned as a shared language, a way communities process what they're going through together. That function depends on people encountering the same films, having the same conversations, being moved by the same stories in roughly the same cultural moment.
When every viewer gets a different algorithmic menu, that shared language starts to fragment. We end up in cinematic filter bubbles, watching content that confirms our existing tastes rather than expanding them.
Film discovery has always been a little bit accidental, a little bit guided, and a lot meaningful. The algorithm, for all its processing power, can't replicate the feeling of a friend pressing a DVD into your hands and saying, trust me, just watch it.
Maybe it's time we started doing more of that again.